As a Community Specialist on the Microsoft Community Project at iTechwx Company Limited, I support Microsoft users through community channels. I troubleshoot common issues, research documentation, and guide users through clear steps to resolve them.
Previously, as a Partnership Development Officer at VPBank, I coordinated campaigns with brands including ShopeeFood, Tiki, and Lazada. I supported campaign execution across VPBank NEO, the website, and Facebook, and helped resolve customer inquiries.
