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quelle letangQL
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quelle letang

@quelleletang

Virtual office assistant and proposal writer with AID Bank experience, who streamlined tenant notices through 24/7 access.

Dominica
Message

At AID Bank, I supported the Manager with 32 commercial properties and 52 tenants, preparing lease agreements, renewal letters, and rental agreements. I helped establish 24/7 tenant access so rental reminders and general notices could be sent in a timely manner.

As a Virtual Office Assistant, I prepared meeting minutes, rental contracts, financial statements, proposals, and legal documents. My work has also included business and technical writing, proofreading, and editing.

In my current role at Glidewell, I provide accurate and timely reports for insured customers across home and auto insurance, including motorcycles, watercraft, condos, and dwelling fire. Earlier, at Outdoor Shopping LLC, I handled data entry and customer service for an online outdoor clothing company and an insurance company.

Experience

Work history, roles, and key accomplishments

Glidewell. logoGL
Current

Personal Insurance Agent

Jan 2025 - Present (1 year 9 months)

Provide accurate and timely insurance reports for use by the insured. I performance all facets under the automotive and home insurance (motorcycles, watercrafts, condos, dwelling fire)

Freelance logoFR

Virtual Office Assistant

Jan 2019 - Oct 2023 (4 years 9 months)

Minute notation, preparation of rental contracts, financial statements, proposals, legal documents.

AID Bank logoAB

Administrative Assistant

Feb 2019 - Aug 2022 (3 years 6 months)

Worked as Administrative Assistant at AID Bank.

Outdoor Shopping LLC logoOL

Virtual Representative

Feb 2017 - Feb 2020 (3 years)

Data entry/customer agent for an online outdoor clothing company, as well as, customer agent for insurance company.

Education

Degrees, certifications, and relevant coursework

AL

Alison

Effective Minute Writing

Sep 2025

AL

Alison

Office Etiquette and Professionalism

Oct 2025

AL

Alison

Roles and Responsibilities of Virtual Assistants

Sep 2025

AL

Alison

Executive Assistant Mastery

Sep 2025

DC

Dominica State College

Associate's degree, History

2011 - 2016

Tech stack

Software and tools used professionally

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