Queen Chelle Guillermo

Creating compelling job descriptions and advertisements to attract suitable candidates.
● Conducting proactive candidate searches using online platforms, resume databases, and networking.
● Reviewing resumes and applications to shortlist potential candidates based on job criteria.
● Conducting initial phone screens or interviews to assess candidate qualifications, experience, and fit with the role

● Developing and implementing recruitment strategies
● Conducting interviews and evaluations
● Negotiating salaries and benefits
● Onboarding new hires
● Establishing performance evaluation system
● Designing and delivering training programs
● Coaching and mentoring employees
● Managing career development plans
● Enforcing company policies and procedures
● Handling employee grievances

• Developed and implemented a formula for accurate sales recording from daily, monthly, and
annual reports.
• Responsible for managing time-keeping processes.
• Maintained inventory for the entire operations.
• Successfully managed a team of 35 employees.
• Conducted weekly meetings with staff to catch up and address concerns.
• Participated in management meetings to discuss operational strategies

• Experienced manager proficient in leading and supervising a team of 20+ individuals.
• Expertise in creating and maintaining sales and expense records using formatted sheets, ensuring
accurate financial tracking and analysis.
• Successful track record in developing innovative marketing ideas and promotions to attract and
retain customers.
• Conducting weekly pep talks to effectively etc.

● Create and maintain documentation such as payroll systems,
(SOP), and a restaurant handbook.
● Ensure that proper training programs are developed and implemented for staff members.
● Recruitment and onboarding
● Compensation and benefits
● Training and development
● Employee relations
● Conducting performance reviews
● Managing employee records
● Overseeing employee

● Develop and implement recruitment strategies to attract qualified staff for both front-of-house and back-of-house positions.
● Screen and interview candidates, ensuring they meet company qualifications and cultural fit.
● Conduct onboarding training to familiarize new employees with company policies, procedures, and equipment.
● refer to my CV

• Managed a team of employees.
• Created and analyzed profit and loss (P&L), sales, and expenses reports.
• Responsible for overseeing cash flow.
• Ensured efficient inventory management to maintain optimal stock levels.
• Sourced suppliers for non-food items, beverages, and raw materials.
• Managed day-to-day operations effectively.