Quann User
@quannuser
I analyze SaaS conversion funnels, retention, and experiments to drive product growth.
What I'm looking for
I analyze conversion funnels, user behavior, product performance, and retention for productivity SaaS products across B2B and B2C markets. Using SQL, Amplitude, Python, and Tableau, I turn product data into clear recommendations for activation, growth, and experimentation.
At PT Bank Rakyat Indonesia, I processed more than 30,000 customer records, reviewed credit applications, maintained structured Excel documentation, and supported digital banking onboarding.
Experience
Work history, roles, and key accomplishments
Credit Specialist
PT Bank Rakyat Indonesia (Persero) Tbk
Oct 2024 - Dec 2024 (2 months)
Relevant activities :
• Reviewed credit applications and verified document completeness (pay slips, business letters, collateral), processing structured records in Excel
• Tracked and recorded application intake data, maintaining organized documentation to support credit processing team
• Supported customer digital banking onboarding including mobile banking activation and debit card reacti
Data Entry Clerk
PT Bank Rakyat Indonesia (Persero) Tbk
Oct 2024 - Dec 2024 (2 months)
Relevant activities:
• Processed and entered approximately 30,000+ customer data records into banking database using Excel
• Reviewed credit applications and verified document completeness (pay slips, business letters, collateral), processing structured records in Excel
Education
Degrees, certifications, and relevant coursework
Asia Cyber University
Computer Science
2025 - 2029
Learning system: Online-based Program
Course work: Database Systems, Statistics, Programming, Data Structures, Business Intelligence, Data Analytics
Asia Cyber University
Bachelor of Science, Computer Science
2025 - 2029
Pursuing a Computer Science degree with coursework in database systems, statistics, programming, data structures, business intelligence, and data analytics.
SMK Negeri 1 Nanga Pinoh (Vacational High School)
Visual Communication Design
2022 - 2025
SMK Negeri 1 Nanga Pinoh
Vocational High School Diploma, Visual Communication Design
2022 - 2025
Completed vocational high school with a focus on Visual Communication Design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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