Open to opportunities

Purna Mahesh Kiran Bitra

@purnamaheshkiranbitr

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Business analyst leveraging data, automation, and AI to drive process optimization and measurable impact.

United States

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What I'm looking for

I seek a data-driven role where I can apply analytics, automation, and AI to optimize processes, collaborate cross-functionally, and deliver measurable operational impact.

I am a Business Analyst with 5+ years of cross-sector experience in technology, finance, higher education, and non-profits, focused on delivering data-driven decisions, process optimization, and automation. I lead stakeholder discovery, translate business needs into clear user stories and BRDs, and build interactive dashboards and AI solutions that reduce manual effort and cut operational costs.

My work has automated workflows saving up to 30% manual effort, produced dashboards that helped reduce costs by 15%, and launched custom GPT assistants that boosted qualified inbound inquiries by 20%. I combine SQL, Power BI, Excel, Python, and AI tools with strong Agile delivery and stakeholder facilitation to deliver measurable outcomes and upskill teams.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

MB Tech Spark

Jun 2024 - Present (1 year 3 months)

Led 20+ stakeholder discovery sessions and designed automation initiatives that reduced manual effort by 30% across 5+ workflows; built Power BI dashboards that contributed to a 15% reduction in operational costs.

SQL Power BI Excel Process Mapping Automation)Stakeholder Engagement Agile UAT CRM

Technical Analyst

Social Enterprise Greenhouse

Sep 2024 - Dec 2024 (3 months)

Conducted needs assessments and proposed business and IT solutions for startups while delivering training on analytics, automation, and AI integration as part of the SEG Ideator Program.

Training Analytics Automation)Integration Startup Support Research

Graduate Assistant

Johnson & Wales University

Jan 2023 - May 2024 (1 year 4 months)

Automated data collection and reporting to reduce manual workload by 35%, delivered Tier 1 technical support with 95% satisfaction, and developed dashboards that supported a 12% increase in enrolment.

Python Excel Data Automation Dashboarding Technical Support Research A V Support

Application Development Analyst

Accenture

May 2019 - Apr 2022 (2 years 11 months)

Translated 50+ client requirements into functional specs reducing rework 25%, managed Agile sprints with 98% on-time delivery, and implemented test automation cutting regression time by 40%.

Jira Selenium Junit Agile Test Automation Requirements Management SLA Management

Education

Degrees, certifications, and relevant coursework

Johnson & Wales University

Master of Business Administration, Information Technology

Completed a Master of Business Administration in Information Technology with applied projects in data automation, analytics, and AI-driven solutions supporting university operations.

SRM Institute of Science and Technology

Bachelor of Engineering, Electronics and Communications Engineering

Earned a Bachelor of Engineering in Electronics and Communications Engineering with coursework and projects focused on software testing, automation, and systems integration.