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Punita Watson

@punitawatson

Senior Engagement Executive at TEKSYSTEMS guiding AI program delivery for banking clients and advancing MLOps and CI/CD initiatives.

United States

Message

At TEKSYSTEMS, I’m accountable for program management and strategic direction of AI program delivery for global services clients in the banking domain. I’ve championed MLOps and CI/CD initiatives, and managed SOW reviews, SLA adherence, and scope changes across multiple work streams.

At HCA HEALTHCARE, I led project delivery for revenue management systems and oversaw testing and deployment of ETL solutions using SSIS packages and Microsoft SQL Server. At BRIDGESTONE, I defined governance policies for IoT Fleet Management applications on Azure Cloud and partnered with teams on SDLC governance and compliance.

Experience

Work history, roles, and key accomplishments

Current

Senior Engagement Executive, Professional Services

Current

TEKsystems

May 2021 - Present (5 years 4 months)

Customer-centric leader accountable for program management and strategic direction of AI program delivery for global services clients in the banking domain. Championed MLOps Delivery and CI/CD initiatives, managed SOW reviews, ensured SLA adherence, and coordinated operational activities across multiple work streams.

MLOps CI CD Program Management Scope Management Change Management SLA Management AI Workflow Management LLM Agentic AI Cloud Strategy Budget Planning ROI Optimization Executive Stakeholder Management Mentorship

Senior Program Director CoE Optum Core Analytics

Optum

Feb 2021 - May 2021 (3 months)

Supported the operational team of healthcare analytics, enhancing solution delivery for multiple clients. Enabled leadership and stakeholder engagement to establish operational excellence goals, developed a robust portfolio intake process, and integrated capacity management workflow.

Healthcare Analytics Solution Delivery Stakeholder Engagement Operational Excellence Effort Estimation Portfolio Management capacity management Sizing

Senior Leader, IT Strategy and Governance

Bridgestone

Oct 2019 - Mar 2020 (5 months)

Defined governance policies for business units and software delivery teams, ensuring robust Quality Governance for IoT Fleet Management applications on Azure Cloud. Executed reviews and validation of compliance documentation, and tailored plans and roadmaps for organizational change management using Prosci and ADKAR methodologies.

IT Governance SDLC Governance Azure Compliance KPIs Dashboarding Data Insights Prosci Methodology ADKAR Change Management

Senior Engagement Manager

Deloitte

Nov 2018 - Aug 2019 (9 months)

Acted as a peer, coach, trusted advisor, and sounding board for senior managers and digital transformation leaders. Facilitated interaction and collaborative efforts within the Deloitte community, and directed client delivery based on defined success criteria to maximize client ROI.

Client Engagement Relationship Management Digital Transformation Pre Sales Onboarding Workshops ROI Optimization Stakeholder Management

Senior Lead Quality Assurance

HCA Healthcare

Jun 2015 - Nov 2018 (3 years 5 months)

Led project delivery within the Customer Care organization for revenue management systems across multiple work streams while managing contract negotiations with vendors. Oversaw testing and deployment of ETL solutions via SSIS packages using Microsoft SQL Server and scheduled jobs.