@puneetturkiya
Return Management Executive who handled customer returns and RTO shipments at Aashish Hairstyles and analyzed return reasons for reports.
IndiaAt Aashish Hairstyles, I managed daily customer returns and RTO shipments, verified returned products, and handled return claims and OTP verification.
I maintained return records in Excel, analyzed return reasons, and prepared reports. Previously, at Buykarnow, I generated shipping labels, packed orders, and maintained packing and dispatch records.
Work history, roles, and key accomplishments
Aashish Hairstyles
May 2025 - Jul 2026 (1 year 2 months)
Managed daily customer returns and RTO shipments, maintained return records in Excel, analyzed return reasons, prepared reports, verified returned products, and handled return claims and OTP verification activities.
Buykarnow
Apr 2023 - Apr 2025 (2 years)
Generated shipping labels, packed orders on time, maintained packing and dispatch records, and handled return claims and OTP verification activities.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Arts
Grade: CGPA: 5.818
Bachelor of Arts (B.A. Programme) from the School of Open Learning, University of Delhi, completed in 2025.
CCC, Computer Concepts
Cleared the CCC exam conducted by NIELIT in 2022.
Software and tools used professionally
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