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Pulane Mokone

@pulanemokone

Dedicated candidate with strong customer relations and management skills.

Lesotho
Message

What I'm looking for

I am looking for a role that allows me to grow in customer service and retail management.

I am a hardworking and passionate individual with a strong dedication to managing duties and priorities effectively. My experience volunteering as a shopkeeper has significantly improved my skills in personnel development, customer relations, and time management. I approach every task with a positive attitude and a willingness to take on added responsibilities to meet organizational goals.

Throughout my time in retail, I have developed a keen understanding of customer response and regulatory compliance, which has equipped me with the necessary skills to excel in dynamic environments. I am eager to leverage my experiences and skills in a professional setting where I can contribute to the success of the organization while continuing to grow personally and professionally.

Experience

Work history, roles, and key accomplishments

TS

Shopkeeper

Thanda Bantu General Store

Jan 2016 - Present (9 years 7 months)

Volunteered in a retail store as a shopkeeper, which helped to improve personnel development and customer relations. Focused on achieving goals and performance targets while ensuring customer satisfaction and compliance with regulations.

Education

Degrees, certifications, and relevant coursework

LS

Leribe English Medium School

LGCSE Certificate, General Studies

Grade: B - Sesotho, D - English Language

Obtained the LGCSE Certificate from Leribe English Medium School in 2016. Achieved a B in Sesotho and a D in English Language.

Tech stack

Software and tools used professionally

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Pulane Mokone - Shopkeeper - Thanda Bantu General Store | Himalayas