Himalayas logo
PM
Open to opportunities

Prudence Mdulo

@prudencemdulo

Empathetic BSN-trained professional transitioning into remote customer service.

Kenya
Message

What I'm looking for

I seek a remote customer-facing role that values empathy, clear communication, and teamwork, with opportunities to support clients and grow technical skills.

I am a Bachelor of Science in Nursing graduate with extensive clinical rotation experience at Thika Level 5 Hospital, where I communicated procedures clearly, collaborated with multidisciplinary teams, and maintained accurate confidential records. I bring strong interpersonal skills, calm problem-solving under pressure, and a patient-centered approach honed through hands-on healthcare work.

I am eager to apply my empathy, active listening, conflict-resolution abilities, and technical proficiency (Microsoft Office, CRM, Zoom, Google Meet) to a remote customer service role where I can support clients effectively and learn new platforms quickly.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Mount Kenya University logoMU

Mount Kenya University

Bachelor of Science in Nursing, Nursing

Completed a Bachelor of Science in Nursing with clinical rotations at Thika Level 5 Hospital through August 2024, focusing on patient communication, care coordination, and clinical record keeping.

MS

Mama Ngina Girls High School

Kenya Certificate of Secondary Education, Secondary Education

Completed secondary education and obtained the Kenya Certificate of Secondary Education.

Goethe-Institut (German Studies) logoGS

Goethe-Institut (German Studies)

Goethe-Zertifikat A2, German Language

Achieved Goethe Certificate of German Studies at Level A2 demonstrating elementary proficiency in German.

ES

Ekklesia School

Certificate, Computer Studies

Undertook computer studies covering Microsoft Word and Excel.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Prudence Mdulo - Student Nurse - Thika Level 5 Hospital | Himalayas