Promise Praise chinaza
@promisepraisechinaza
Detail-oriented registry and customer support professional specializing in technical LED troubleshooting.
What I'm looking for
I am a detail-oriented and highly responsive professional with experience in customer support, operations, technical troubleshooting, and administrative coordination. I solve problems efficiently, stay calm under pressure, and take ownership to ensure timely resolution.
In my recent work as a Higher Executive Officer (Registry), I improved efficiency in document handling and record retrieval within the registry unit. I supported smooth student registration and administrative processes during academic sessions.
As an LED Screen Engineer / Customer Care Representative, I supported the setup and deployment of large-scale digital display systems across client projects. I communicated directly with customers to explain technical issues, provide solutions, guide proper system usage, and manage live sales sessions on social media.
I’ve also worked as an Educational Consultant and an Administrative Professional, where I designed and implemented innovative educational programs, advised students on academic paths, and handled administrative tasks like data entry and customer service. I’m organized, adaptable, proactive, and comfortable using digital tools while learning new systems quickly.
Experience
Work history, roles, and key accomplishments
Higher Executive Officer
Michael Okpara University of Agriculture
Jan 2026 - Present (5 months)
Improved efficiency in document handling and record retrieval within the registry unit. Supported smooth student registration and administrative processes during academic sessions.
LED Screen Engineer
Excel LED Nigeria
Apr 2023 - Mar 2025 (1 year 11 months)
Supported technical teams in setting up and deploying large-scale digital display systems across client projects. Provided customer care by explaining technical issues, resolving inquiries, and managing live social media sales sessions.
Educational Consultant
Best Brain International Academy
Nov 2022 - Apr 2023 (5 months)
Advised students on academic paths to improve performance and career readiness. Designed and implemented student-focused educational programs and provided administrative support and educator training facilitation.
Administrative Professional
Yusee Computers
Feb 2017 - Dec 2018 (1 year 10 months)
Managed administrative tasks including data entry and customer service. Supported day-to-day office operations with responsive communication and organized record handling.
Education
Degrees, certifications, and relevant coursework
Hassan Usman Katsina Polytechnic
Higher National Diploma in Mechanical Engineering, Mechanical Engineering
2019 - 2021
Activities and societies: Manufacturing
Completed a Higher National Diploma in Mechanical Engineering with a manufacturing focus from 2019 to 2021.
Hassan Usman Katsina Polytechnic
Diploma in Mechanical Engineering, Mechanical Engineering
2016 - 2018
Activities and societies: Production
Earned a Diploma in Mechanical Engineering with a production focus from 2016 to 2018.
Availability
Location
Authorized to work in
Social media
Job categories
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