At Espire Infolabs Pvt. Ltd., I provide L2 application and production support for enterprise document automation platforms used by banking and transactional communication clients. I manage incidents, investigate automation and batch job failures, and support releases and UAT.
On the ICICI Prudential Life Insurance policy document automation platform, I supported policy document workflows and used Quadient Data Transformer for data validation and transformation. I also supported the Xerox transactional document processing platform, monitoring workflows processing more than 50,000 documents per day and helping maintain reliable production operations.
