Open to opportunities

priyanka rathi

@priyankarathi

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Data-focused professional with strong problem-solving and relationship-building skills.

India

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What I'm looking for

I seek a dynamic role that fosters growth, innovation, and collaboration.

I am a dedicated professional with over 4 years of experience in providing customer solutions, specializing in data analytics and project management. My journey has been marked by a commitment to enhancing customer experiences through innovative strategies and effective communication. I have a proven track record of fostering strong relationships with clients and stakeholders, ensuring that their needs are met with precision and care.

Throughout my career, I have honed my skills in advanced Excel, data analytics, and project management, which have enabled me to contribute significantly to the organizations I have worked with. My experience at Cognizant and Narayana Nethralaya allowed me to implement processes that improved customer engagement and operational efficiency. Currently, I am leveraging my expertise at Bangalore Property Group, where I focus on business development and strategy, continuously seeking ways to enhance workflows and drive business momentum.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant - Business Development/Operations and Strategy

Current

Bangalore Property Group/4CE India

Jan 2023 - Present (2 years 4 months)

Currently enhancing operational processes through data evaluation and strategy formulation. Responsible for onboarding new tools, managing social media, and overseeing business analytics workflows.

Operations Management Business Analytics Social Media Management Strategy Development

Patient Experience Officer & Executive Assistant

Narayana Nethralaya

Jan 2016 - Mar 2019 (3 years 2 months)

Improved patient experience by evaluating customer feedback data and implementing strategies such as live chat support, online registration, and a dedicated Connect Center for queries. Received recognition for innovative ideas.

Data Analysis Implementation

Testing Programmer

Cognizant Technological Solutions

Jan 2013 - Mar 2013 (2 months)

Worked on the United Health Group project, testing data migration from an old platform to an upgraded one. Created test data sheets based on client service requests and received appreciation from clients and leadership for performance.

Data Migration Testing Client Communication Project Management

Education

Degrees, certifications, and relevant coursework

Sikkim Manipal University

Master of Business Management, Human Resource Management

2013 - 2015

Grade: 71%

Completed a Master's in Business Management with a focus on Human Resource, achieving an aggregate of 71%. The program equipped me with essential skills in management and human resource practices.

St. Francis College for Women

Bachelor of Science, Mathematics, Statistics and Computer Science

2008 - 2011

Grade: 80%

Pursued a Bachelor's degree in Mathematics, Statistics, and Computer Science, achieving an aggregate of 80%. This program provided a strong foundation in analytical and computational skills.

Narayana Junior College

Higher Secondary, Science

2006 - 2008

Grade: 90%

Completed Higher Secondary education with an aggregate of 90%. This stage of education focused on advanced studies in science and mathematics.

St. Joseph's Public School

Senior Secondary, General Education

2004 - 2006

Grade: 74%

Achieved Senior Secondary education under the Indian Council for Secondary Education (ICSE) with an aggregate of 74%. This education emphasized a broad curriculum including arts and sciences.