Priyanka Panchal
@priyankapanchal
I moderate digital content, enforce platform policies, and improve AI safety systems through data labeling and fraud analysis.
IndiaWhat I'm looking for
At ByteDance, I reviewed high volumes of video, image, and text content, identified hate speech, misinformation, fraud, harassment, and copyright violations, and helped reduce platform spam by 25% through fraud-pattern analysis and policy recommendations. I also labeled and annotated datasets with Product and Engineering teams to support machine learning models.
I've also improved operational accuracy at HCL through sub-ledger reconciliation, transaction processing, SOP validation, and an Excel automation recommendation that reduced manual data-entry time by 23%. At Concentrix, I manage SLAs, QA calibration, high-risk escalations, and policy-to-SOP implementation while providing feedback that improved automated-flagging precision and reduced false positives by 14%.
Experience
Work history, roles, and key accomplishments
Managed SLAs, turnaround times, and QA calibration across large teams. Handled high-severity escalations and translated platform policies into actionable SOPs.
Reconciled sub-ledger accounts and resolved billing discrepancies, reducing payment processing cycles by 15%. Executed data transformation and transaction processing within CRM and enterprise databases.
Reviewed and moderated high volumes of user-generated content to ensure compliance with platform guidelines. Identified and neutralized policy violations including hate speech, misinformation, fraud, harassment, and copyright infringement.
Education
Degrees, certifications, and relevant coursework
ISOMES
Bachelor of Journalism and Mass Communication, Journalism and Mass Communication
2016 - 2019
Pursued a Bachelor of Journalism and Mass Communication degree from ISOMES from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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