priyanka modhera
@priyankamodhera
I process prescriptions, resolve insurance claims, and support patients in high-volume retail pharmacy operations.
United StatesWhat I'm looking for
I've supported high-volume retail pharmacy operations since 2021, processing prescription refills, entering prescription information in Liberty Software, and assisting pharmacists with preparation and quality assurance.
I work directly with patients, providers, and insurance companies to resolve claim rejections, prior authorization issues, refill clarifications, and medication changes. I also coordinate medication synchronization to support patient adherence.
As a PTCB Certified Pharmacy Technician licensed in Indiana, I maintain HIPAA compliance, help manage inventory and medication ordering, perform compounding when required, and provide professional patient support.
Experience
Work history, roles, and key accomplishments
Certified Pharmacy Technician
Retail Pharmacy
Jan 2021 - Jan 2026 (5 years)
Processed prescription refill requests accurately and efficiently, answered high volumes of incoming calls from patients, providers, and insurance companies, and resolved claim rejections and prior authorization issues. Maintained HIPAA compliance and provided excellent customer service.
Education
Degrees, certifications, and relevant coursework
Veer Narmad South Gujarat University
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from Veer Narmad South Gujarat University, India.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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