Priyanka Bisht
@priyankabisht
Retail banking manager specializing in credit appraisal and operations.
What I'm looking for
I am a retail banking manager with deep experience in credit appraisal, loan lifecycle management, and customer service. I analyze financial documents, evaluate credit scores and repayment histories, and recommend loan approvals or rejections based on risk assessment.
At HDFC Bank I managed retail assets (home loans), handled high application volumes to improve TAT, and coordinated with Legal, Technical and other teams to ensure compliance and smooth operations. I led audits, resolved escalations, and maintained cluster-wide CKYC data.
I have experience as an NRI Relationship Manager at Axis Bank driving revenue through upsell and cross-sell while delivering premium service, and an intern at Yes Bank where I worked on reducing credit appraisal turnaround time for SME processes. I have delivered onboarding and training programs to improve employee productivity.
I hold a PGDM (Finance) from Welingkar and a BBA (Hons). I am tech-savvy, analytically oriented, and focused on process improvement, risk management and maintaining high-quality portfolios. I am seeking roles that leverage my credit appraisal, operations and compliance strengths for organisational impact.
Experience
Work history, roles, and key accomplishments
Manager - Retail Assets
HDFC Bank Ltd
Sep 2020 - Present (5 years 3 months)
Managed retail home loan portfolio, improved TAT for application processing and reduced CKYC errors while ensuring audit and regulatory compliance across the loan cycle.
Relationship Manager - NRI
Axis Bank Ltd
Aug 2021 - Mar 2022 (7 months)
Managed NRI portfolio delivering premium service, achieved monthly revenue targets through upselling and cross-selling and supported quality audits to improve call outcomes.
Credit Appraisal Intern
Yes Bank
May 2019 - Jul 2019 (2 months)
Interned in SME credit appraisal to identify causes of delays and proposed process improvements that reduced turnaround time while coordinating cross-department information flow.
Education
Degrees, certifications, and relevant coursework
Welingkar Institute of Management Development and Research
Postgraduate Diploma in Management, Finance
Postgraduate Diploma in Management (Finance) completed with focus on finance and banking topics.
GITAM University
Bachelor of Business Administration (Hons), Business Administration
2017 -
Bachelor of Business Administration (Hons) program covering business management fundamentals.
Availability
Location
Authorized to work in
Job categories
Skills
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