Open to opportunities

Biplab Mondal

@biplabmondal

Message

I am a branch manager driving revenue growth and digital banking adoption.

India

Message

What I'm looking for

I seek a leadership role in retail or commercial banking where I can grow revenue, scale digital banking adoption, mentor teams, and deliver community-focused lending with strong compliance and operational controls.

I am a results-driven banking leader with experience across retail and commercial banking and an early background in IT. I combine operational rigor with customer-centric strategies to deliver measurable business outcomes.

I led a team that grew commercial account business by 71%, generating an additional INR 160 million, and implemented lending strategies that added INR 40 million in revenue for a single unit. I also doubled the retail customer base from 10,000 to 19,000 through targeted outreach and product offers.

I have been recognized for community-focused CSR initiatives, disbursed loans to rural entrepreneurs, empowered women’s groups with start-up capital, and championed digital transformation by training over 8,000 customers—raising digital banking usage by 50%.

I excel in credit analysis, cash controls, regulatory compliance, sales management and team leadership, and hold certifications in finance and VB.NET. I seek opportunities to lead branch operations or retail/commercial initiatives that combine revenue growth with digital adoption and community impact.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

Paschim Banga Gramin Bank

May 2018 - Present (7 years 3 months)

Led a team of seven to grow commercial account business by 71%, generating INR 160 million and increased retail accounts from 10,000 to 19,000 while boosting digital banking usage by 50% through training of 8,000+ customers. Implemented lending strategies that added INR 40 million over four years and disbursed INR 30 million in loans to rural entrepreneurs and women groups.

Team Leadership Retail Banking Business Development Lending Customer Acquisition Digital Banking CSR Financial Analysis

Assistant Manager

Indian Overseas Bank

May 2014 - May 2018 (4 years)

Expanded retail customer base 30% to 51,000 and exceeded quarterly sales goals by 15% while leading product promotions and credit assessments. Enhanced branch controls and compliance to improve monitoring of cash operations and security.

Retail Banking Sales Management Customer Acquisition Credit Analysis Compliance Stakeholder Management

Clerk cum Head Cashier

Bank of India

Jul 2013 - May 2014 (10 months)

Managed transactions and data accuracy across withdrawals, deposits and loan payments, achieving a 93% customer satisfaction score. Conducted surveys and developed data-driven sales pitches that increased quarterly sales by 12%.

Customer Service Sales Support Survey Compliance

Programmer Analyst

Cognizant Technology Solutions

Jan 2010 - Nov 2011 (1 year 10 months)

Performed VB.Net development, testing and data validation for customer software, improving quality by 25% through adherence to QA standards. Ensured high data quality and validated system functionality for production readiness.

VB.NET Software Testing Data Validation Quality Assurance Documentation Debugging

Education

Degrees, certifications, and relevant coursework

Jalpaiguri Government Engineering College (MAKAUT)

Bachelor of Technology, Information Technology

Grade: 7.27/10

Bachelor of Technology in Information Technology from Jalpaiguri Government Engineering College (MAKAUT), completed in August 2009 with a GPA of 7.27/10.