At Expedia Group, I own the Reviews platform across Hotels.com, Vrbo, and Stayz, from strategy through execution and cross-brand distribution. I defined a multi-quarter roadmap that increased review collection by 75% and booking conversion by 4.7%.
I also directed engagement touchpoints across web and mobile, and led an initiative using ML-generated property-level summaries that drove $49 in incremental GP contribution per additional review. I own A/B experimentation strategy and led and mentored a team of three.
At Swiggy, I owned the consumer storefront and product strategy for demand shaping and discovery. I launched Group Ordering, which contributed to a 0.22 percentage-point conversion increase and 1–1.5K additional daily orders; earlier, at Myntra, I worked on post-purchase engagement, support, and conversational bots.
