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Priti NalawadePN
Open to opportunities

Priti Nalawade

@pritinalawade

MS Dynamics CRM developer specializing in configuration, plugins, workflows, and integrations to deliver stable, scalable solutions.

India
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What I'm looking for

I’m seeking a role where my MS Dynamics CRM technical design and integration skills are fully utilized, leveraging configuration, customization, and enhancements to maintain stability while improving efficacy and effectiveness for the organization.

I’m a Dynamics 365 CRM professional with a total of about 8 years of experience, focused on configuration, customization, and enhancement of CRM systems. I seek a position where my MS Dynamics CRM technical design skills will be fully utilized to obtain efficacy and effectiveness in the organization.

Across roles at LTI, Accenture, and IBM, I’ve built and supported CRM features such as plugins, workflows, custom workflows, ribbon customization, BPF, security roles, and business rules, while delivering integration using SSIS (Kingswaysoft) and Microsoft platforms like Power Automate and Power BI. I’m also experienced in creating/expanding entities and model-driven apps, troubleshooting issues via testing (functional, non-functional, regression, and performance), and supporting end users to keep applications reliable.

Experience

Work history, roles, and key accomplishments

IBM logoIB
Current

Sr. Software Engineer

Nov 2021 - Present (4 years 7 months)

Enhanced Dynamics CRM entity forms and UI behaviors using JavaScript, ribbon customizations, and ribbon workbench to implement conditional logic and new/updated commands. Developed and supported workflows, plugins, custom APIs integrating with 3rd-party Azure web services, and troubleshooting activities to restore broken functionality.

Accenture logoAC

Business Process Analyst

Feb 2020 - Nov 2021 (1 year 9 months)

Implemented Dynamics CRM Inquiry Management by creating a new Inquiry entity and automating Lead/Case creation using business process flows, workflows, and plugins. Built SSIS-based data migration between CRM instances and CRM-to-SQL, and delivered Power BI reporting integrated into CRM dashboards.

LT

Software Engineer

LTI

Jun 2017 - Feb 2020 (2 years 8 months)

Developed and enhanced Microsoft Dynamics CRM solutions across CRM 2013, 2016, and Dynamics 365. Built SSIS/Kingswaysoft integration packages to sync data between Dynamics CRM and SQL, and supported deployments with testing and troubleshooting.

Education

Degrees, certifications, and relevant coursework

VT

Vidyalankar Institute of Technology

Bachelor of Engineering, Information Technology

Completed a Bachelor of Engineering in Information Technology from Vidyalankar Institute of Technology under Mumbai University.

VC

Vidyanidhi Jr. College

Higher Secondary Certificate (HSC)

Completed HSC at Vidyanidhi Jr. College under Mumbai University.

SS

St. Joseph's Convent High School

Secondary School Certificate (SSC)

Completed SSC at St. Joseph's Convent High School in Mumbai, Maharashtra.

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