PRISCILLA VAN DYK
@priscillavandyk
Authorisation specialist delivering accurate clinical funding decisions and exceptional member service.
South AfricaWhat I'm looking for
I am an Authorisation Specialist and Medical Billing Clerk with hands-on experience in clinical funding confirmation, billing reconciliation, and customer-facing service delivery for BBRAUN South Africa.
I have processed and submitted billing for dialysis units, liaised with providers to ensure correct billing, prepared month-end accruals, and reconciled billing records to maintain financial accuracy.
My role focuses on confirming benefits according to protocols, capturing accurate funding information, staying current with product and process changes, and leveraging digital servicing tools to exceed performance metrics.
I continuously pursue professional development in bookkeeping and hospital case management, and I have volunteered in CSSD operations assisting with set packing and sterile reprocessing activities.
Experience
Work history, roles, and key accomplishments
Authorisation Specialist
B. Braun South Africa
Jan 2017 - Present (8 years 10 months)
Confirmed benefits and funding according to protocols, captured accurate clinical and funding information, and resolved patient, provider, and hospital queries via telephone while meeting service KPIs and reducing in-hospital admission risk.
Medical Billing Clerk
B. Braun
Jan 2015 - Jun 2017 (2 years 5 months)
Processed and submitted billing for Avitum dialysis units, reconciled received and submitted billings, and prepared month-end accruals to ensure accurate revenue capture and compliance with stock usage guidelines.
Education
Degrees, certifications, and relevant coursework
High School (Grade 12)
Grade 12, General Secondary Education
Activities and societies: Completed courses: Customer Complaint Management (Module 1 & 2), Sterile Reprocessing Expert Training, Marketing: The Process and Functions that Build Customer Relationships, Business Etiquette, Employee Code of Conduct, Information Security Awareness Training.
Completed Grade 12 secondary education with courses and workplace-related training modules relevant to medical billing and sterile reprocessing.
Aesculap / BBraun (Hospital CSSD training)
Certificate (training/volunteering), Sterile Services / CSSD
2019 - 2019
Activities and societies: Volunteered in CSSD assisting with packing sets; training overseen by Aesculap Training Manager Maureen Wood.
Completed practical CSSD volunteering and sterile reprocessing assistance, supporting packing of sets under Aesculap/BBraun supervision in a hospital sterile services department.
Availability
Location
South AfricaAuthorized to work in
Job categories
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