Looking for a job

Princess Ilounoh

@princessilounoh

Customer service representative at G-Tech Academy who supported student registration, course inquiries, and customer issue resolution.

Nigeria

Message

What I'm looking for

I’m seeking a challenging position in a reputable organization where I can use my leadership, operational, and problem-solving skills, contribute to organizational success, and continue developing my professional knowledge.

At G-Tech Academy, I handled customer inquiries about training programmes, registration, schedules, and learning resources. I assisted prospective students with enrolment and payment questions, and followed up to address concerns.

At Davis Clothing, I supported customers with product selection and orders, tracked order details, and responded to delivery and exchange questions. I’m interested in opportunities across customer service, administration, sales, and operations.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

G-Tech Academy

Mar 2026 - Sep 2026 (6 months)

Managed 40–60 customer inquiries daily via phone, email, WhatsApp, and other digital channels, providing timely and professional support. Assisted with registrations, resolved complaints, and maintained accurate records.

Customer Service Communication Skills Problem Solving Records Management CRM Remote Support

Customer Executive Support

Davis Clothing

Nov 2025 - Mar 2026 (4 months)

Handled 30–50 customer inquiries daily via WhatsApp and social media, providing product information and order support. Processed orders, tracked deliveries, and followed up to ensure satisfaction.

Customer Service Order Management Records Management Communication Skills Social Media CRM