PS

Open to opportunities

PRERNA SHRIVASTAVA

@prernashrivastava1

Senior Analyst with 6–7 years in operations analysis, reconciliation, and customer support.

What I'm looking for

I’m seeking remote/work-from-home opportunities in Data Entry, Customer Support, Virtual Assistant roles, and Online Teaching/Tutoring, and I’m excited to support back-office operations with my strong process accuracy, analytical skills, and customer-first approach.

I’m a results-driven analyst with 6–7 years of experience across multinational teams including JPMorgan Chase & Co., Goldman Sachs, and State Street Corporation. I lead operational and analytical processes with a focus on accuracy, efficiency, and client-ready reporting.

In my roles, I’ve handled reconciliation, discrepancy resolution, and data management while supporting customer-facing and back-office operations. I work closely with cross-functional teams to improve workflow productivity and maintain process compliance.

Beyond operations, I also bring teaching experience as an Assistant Professor, delivering lectures, mentoring students, and strengthening communication and presentation skills. That background helps me explain complex information clearly and support stakeholders effectively.

Now, I’m seeking remote/work-from-home opportunities where I can apply my attention to detail, customer support mindset, and structured operations approach—especially in data entry, virtual assistance, and online tutoring.

Experience

Work history, roles, and key accomplishments

IC

Assistant Professor

ITS Engineering College

Delivered lectures and provided academic support, assisting with curriculum planning and student mentoring. Strengthened communication and presentation skills through active classroom engagement.

Teaching Curriculum Planning Student Mentoring Communication Skills Presentation Skills Student Engagement MS Word

GS

Senior Analyst

Managed operational and analytical processes, handling reporting, reconciliation, and client support. Worked with cross-functional teams to improve workflow accuracy and productivity.

Operations Analysis Reporting Reconciliations client support Data Management Process Improvement Workflow Accuracy Team Coordination

SC

Reconciliation Analyst

State Street Corporation

Conducted financial reconciliation and reporting activities to keep records accurate. Resolved discrepancies and coordinated with internal teams to support smooth operational processes.

Financial Reconciliations Reporting Data Validation Operational Support Analytical Skills

JC

Operations Analyst

JPMorgan Chase & Co.

Performed operational analysis and data management to support customer service and back-office operations. Maintained process accuracy and ensured timely completion of assigned tasks.

Operational Analysis Data Management Customer Support Back Office Operations Process Accuracy Team Coordination

Education

Degrees, certifications, and relevant coursework

PRERNA hasn't added their education

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Tech stack

Software and tools used professionally

Gmail

Remote

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