Open to opportunities

Pratyush Wasti

@pratyushwasti

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Dynamic professional skilled in client relations and content creation.

Thailand

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What I'm looking for

I am looking for a role that fosters collaboration, encourages creative problem-solving, and offers opportunities for professional growth.

I am a dynamic and detail-savvy professional with a passion for building strong client relationships and crafting engaging content. My experience spans various roles, including Business Correspondence Officer and Freelance Content Writer, where I have successfully identified new business opportunities and enhanced client satisfaction. I thrive on turning data into strategic insights, which has led to significant improvements in business growth and profitability.

Throughout my career, I have demonstrated a commitment to collaboration and creative problem-solving. At S.B Bag Product, I managed client relationships that resulted in a 15% increase in profitability. My role as a Data Research Assistant further honed my analytical skills, improving data reporting accuracy by 30%. I am currently pursuing my MBA with a specialization in Change and Innovation, focusing on Big Data and Analytics, which complements my professional journey.

In addition to my professional experience, I have actively participated in volunteer work and leadership roles, such as being an Assistant Team Leader in the SOM Student Ambassadors program. I am fluent in English and Nepali, with a limited proficiency in Hindi, and I possess strong communication and interpersonal skills that enable me to work effectively in diverse teams.

Experience

Work history, roles, and key accomplishments

Business Correspondence Officer

S.B Bag Product

Jul 2022 - Jul 2024 (2 years)

Managed and maintained business relationships with existing clients, leading to client satisfaction. Identified new business opportunities, increasing product base and profitability by 15%. Conducted market research to understand trends and competitor strategies.

Client Relationship Management Business Development Market Research Team Collaboration

Freelance Content Writer

Hansikar Technologies

Jan 2024 - Apr 2024 (3 months)

Conducted research to produce high-quality content aligned with industry standards. Collaborated with marketing teams to create engaging material, resulting in a 10% increase in website traffic. Incorporated SEO best practices to enhance content visibility.

Content Writing SEO Co Marketing Research Content Strategy

Customer Service Representative Intern

Nabil Bank Limited

Apr 2022 - Jun 2022 (2 months)

Delivered excellent customer service, resolving complaints promptly and improving customer satisfaction by 85%. Assisted customers with product selection, billing, and technical support, ensuring smooth operations in a hybrid environment.

Customer Service Customer Satisfaction Technical Support Product Support

Data Research Assistant

Business Brainz

Jul 2021 - Nov 2021 (4 months)

Collected and analyzed data using Microsoft Excel, improving data reporting accuracy by 30%. Collaborated with internal teams to design actionable insights using virtual tools remotely.

Data Collection Data Analysis Microsoft Excel Data Reporting Virtual Collaboration

Education

Degrees, certifications, and relevant coursework

Asian Institute of Technology

Master of Business Administration, Change and Innovation

Activities and societies: Received 65% scholarship for the MBA program. Served as Assistant Team Leader in SOM Student Ambassadors (SSA) 2024.

Pursuing a Master of Business Administration with a specialization in Change and Innovation. Coursework includes Big Data and Analytics, Consultancy, and Negotiation Skills.

Ace Institute of Management

Bachelor of Business Administration, Banking & Insurance

Grade: 3.62 CGPA

Activities and societies: Awarded the Student Scholarship from 2021-2024. Organized and contributed to multiple national and international management festivals, including The Ardent 2020, Spectrum 2019 & 2022, and Ace Black Swan Colloquy 2023. Received the Most Contributing Member Award 2022.

Graduated with a Bachelor of Business Administration in Banking & Insurance. Focused on core business principles and financial services.