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@prasadbadhe
Experienced IT professional specializing in infrastructure monitoring and support.
I am an experienced IT professional with two years of expertise in Enterprise IT Infrastructure Monitoring, Incident Management, ETL Job Monitoring, and Production Support. My strong technical background includes skills in SQL, Python, Windows, Unix, ServiceNow, and Control-M. I excel at troubleshooting live issues and optimizing IT processes, ensuring system stability and delivering value in IT operations.
During my tenure as a Programmer Analyst at Cognizant Technology Solutions, I monitored production systems and data pipelines, proactively identifying and resolving issues to ensure optimal performance and data availability. I collaborated with business users and cross-functional teams to address technical challenges, conducted root cause analysis for escalated issues, and managed critical incident responses to minimize customer impact. My commitment to data quality and accuracy has enabled me to produce comprehensive reports that facilitate informed decision-making.
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Work history, roles, and key accomplishments
Cognizant Technology Solutions
Mar 2022 - Jan 2025 (2 years 10 months)
As a Programmer Analyst, I monitored production systems and data pipelines, ensuring optimal performance and availability. I provided production batch support, conducted root cause analysis, and managed critical incident responses while collaborating with cross-functional teams to resolve technical challenges.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Computer Application
2021 - 2021
Grade: 3.26
Completed a Bachelor of Business Administration in Computer Application, focusing on the integration of business principles with computer technology.
Software and tools used professionally
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