Samruddhi Shahane
@samruddhishahane
I turn application and business data into actionable dashboards and root-cause insights.
IndiaWhat I'm looking for
At Cognizant Technology Solutions, I investigate application incidents, diagnose root causes, and coordinate fixes with development and infrastructure teams. I've resolved 200+ incidents and tickets while consistently meeting SLA targets across P1–P4 severity levels.
I validate monthly application releases and identified 50+ defects before production deployment, helping ensure changes meet functional requirements before reaching business users. I also serve as a primary contact for users, translating technical findings into clear updates and resolution timelines.
I'm applying my application-support foundation to data analysis through SQL, Power BI, DAX, and Excel. My projects include sales trend analysis, HR attrition analysis across approximately 1,400 employees, and interactive sales and stock performance dashboards.
I enjoy turning raw data into KPI-focused reporting that helps stakeholders understand trends, performance, and key business drivers.
Experience
Work history, roles, and key accomplishments
Investigate and resolve 200+ application incidents/tickets by diagnosing root causes, validating reported issues, and coordinating fixes with development and infrastructure teams, consistently meeting SLA targets across P1–P4 severity levels. Validate fixes for every monthly application release, identifying 50+ defects prior to production deployment and ensuring changes met functional requirements
Education
Degrees, certifications, and relevant coursework
DY Patil University
Master of Business Administration, Business Analytics
Pursued an MBA in Business Analytics, focusing on data-driven decision-making and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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