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Prakash Nikam

@prakashnikam

Ex-Founder & Senior Product Manager with 14+ years building AI-driven SaaS products, scaling 1,000+ institutions and impacting 200K+ students.

India

Message

What I'm looking for

I want to build B2B SaaS automation and analytics that turn operational data into self-serve workflows, partnering closely with engineering to define metrics, ship quickly, and improve SLA and reliability in regulated environments.

I lead product strategy for B2B platforms where usage and partner data drive the roadmap, like my current work on an EdTech skilling platform at INNOeVERSITY Innovation Pvt Ltd.

Previously, at ABG I worked directly with engineering to scope and ship an AI-enabled chatbot and digital onboarding automation that improved SLA adherence by 30%, while I also ran Quarterly Business Reviews with senior stakeholders.

At Ingenio Technologies, I co-led a cloud migration to AWS and built real-time analytics and alerting dashboards—cutting support tickets by 40% and improving uptime to 99.95% through better operational visibility. I also defined success metrics from operational data and wrote acceptance criteria to prioritize 200+ stories.

I co-founded and scaled “ePrashasan” to 1,000+ schools, using hypothesis testing to boost adoption by 60% in 6 months and tightening prioritization to reduce release cycle time by 25%.

Experience

Work history, roles, and key accomplishments

Current

Product Lead & Business Developmen

Current

INNOeVERSITY Innovation Pvt Ltd

Aug 2025 - Present (11 months)

Own product strategy for an EdTech skilling platform, using usage and partner data to prioritize the roadmap and validate new features before engineering investment.
Lead Team of 10+ members to drive Business Development Targets for Products

Go To Market Strategy Google Analytics Product Demonstrations Product Launch Product Analytics Product Lifecycle Management Product Positioning Product Roadmapping Stakeholders Management Product Adoption Product Strategy Product Roadmap Edtech Stakeholder Management

Senior Project Manager

Diginnovators Solutions Pvt Ltd

Jan 2025 - Jul 2025 (6 months)

Led delivery of 10+ digital transformation initiatives using hybrid Agile/Waterfall models, owning scope and outcomes across multiple concurrent workstreams.
Increased Team Productivity by 20-30% by regular stand-up meetings & weekly review meeting.
• Improved sprint predictability by 20%.

Agile Waterfall Jira Project Management Digital Transformation

Business Relationship Manager

Aditya Birla Group (ABG)

Feb 2024 - Oct 2024 (8 months)

Delivered AI-enabled chatbot and digital onboarding automation that improved SLA adherence by 30%, working directly with engineering to scope and ship the solution.

AI Chatbot Automation SLA Stakeholder Management

Co-founder &Senior Product Manager

Ingenio Technologies Pvt Ltd

Feb 2020 - Jan 2024 (3 years 11 months)

Integrated real-time analytics and alerting dashboards for admins, parents, and teachers to track platform activity and flag issues.
• Owned roadmap for multi-tenant SaaS platform.
• Led AWS migration delivering 99.95% uptime and 40% fewer support tickets.
• Reduced onboarding time by 35% through self-service onboarding.
• Prioritized 200+ user stories.

Team Leadership Customer Success Management Customer Experience Real Time Analytics AWS DevOps Product Management Jira Cloud Migration Product Roadmap

Co-founder & Product Manager

Ingenio Technologies Pvt Ltd

Jun 2015 - Jan 2020 (4 years 7 months)

Founded and scaled ePrashasan, a SaaS platform, to 1,000+ schools and ₹1.6 Cr ARR full-cycle founder ownership of product, data infrastructure, and customer impact.

SaaS Product Management Data Driven Agile