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Mayank Saxena

@mayanksaxena

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Data-driven Product Manager with expertise in analytics and growth strategy.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my product management skills to drive growth and enhance user experiences.

I am a data-driven Product Manager with a strong background in analytics, growth strategy, and product innovation across both web and mobile platforms. My experience spans B2C and B2B environments, where I have consistently demonstrated my ability to drive revenue, optimize operations, and enhance user engagement through insightful data analysis. My journey has equipped me with the skills to lead cross-functional teams and implement strategies that significantly improve user experiences.

At BizGurukul, I played a pivotal role in launching KreatorBee, a platform designed to empower content creators. By leading targeted UX optimizations, I improved user activation rates and implemented data-informed prompts that enhanced user flow completion. My previous role at Edfora Infotech allowed me to spearhead the go-to-market strategy for a Learning Management System, resulting in substantial revenue growth and improved retention rates. I thrive in collaborative environments where I can leverage my skills to create impactful product solutions.

Experience

Work history, roles, and key accomplishments

Product Manager

BizGurukul

Mar 2025 - May 2025 (2 months)

Improved user activation from 40% to 58% by leading targeted UX optimizations, analyzing the onboarding funnel, and resolving friction in the conversion path. Identified a 45% drop-off point in the user journey; implemented contextual nudges and data-informed prompts, resulting in a 25% uplift in flow completion rate.

Conversion Path Resolution User Journeys Data Informed Prompts RICE Framework Cross Functional Collaboration

Associate Product Manager

Edfora Infotech Pvt. Ltd.

Apr 2023 - Present (2 years 3 months)

Spearheaded the GTM strategy and 6-month product roadmap for real-time analytics, boosting retention by 35% and driving 15% revenue growth through actionable insights. Launched B2B2C Learning Management System (LMS) platform for junior segment, contributing to a revenue increase of approximately 15 Crores and revamped B2C Platform UI/UX to boost user acquisition by 45% and retention by 58% through

GTM Strategy Product Roadmap Retention Revenue LMS UI UX User Acquisition Data Insights

Manager - Customer Support

Edfora Infotech Pvt. Ltd.

Sep 2021 - Present (3 years 10 months)

Managed a team of 10 AMs to drive the 'Education for All' vision, collaborating with the CEO and stakeholders to streamline operations and align product strategy across web and mobile SaaS (iOS & Android). Monitored and analyzed department KPIs, achieving a 23% increase in customer engagement, a 35% improvement in customer health scores, and a 45% boost in CSAT ratings.

Team Management Stakeholder Engagement Product Strategy KPIs Customer Engagement Customer Health CSAT Cross Functional Collaboration

Assistant Manager - Training

Ienergizer IT Services Pvt. Ltd.

Mar 2016 - Present (9 years 4 months)

Designed and launched a system for ongoing evaluation of training effectiveness, ensuring efficient resource allocation and measurable improvements for employees and the organization. Collaborated with department heads to identify performance gaps and develop customized solutions to drive team performance and productivity.

Training Effectiveness Resource Allocation Performance Gap Identification Custom Solutions Productivity Business Development Client Relationship Management

Team Leader - Operations

Ienergizer IT Services Pvt. Ltd.

Jun 2013 - Present (12 years 1 month)

Organized training workshops to improve the performance of team members who were lagging behind on KPIs. Planned cross-training of team members and training of new team members as per business requirements.

Training KPI’S Cross Training