Pradhumn Tripathi
@pradhumntripathi
Implementation Manager at an AI SaaS company, shipping customer-facing products and LLM automations that drive revenue.
IndiaWhat I'm looking for
I’m a product-minded Implementation Manager at a US-headquartered AI SaaS company, with end-to-end ownership across 11+ customer-facing applications shipped to 3 US enterprise clients. I translate complex workflows into clear requirements, acceptance criteria, and role-based user experiences—so teams can deliver fast without losing quality.
I’ve driven measurable business outcomes, including >$500K in platform revenue on a two-sided B2B marketplace and 99.8% workflow time reduction (5 days → 15 min) for banking compliance. I also ship AI-assisted lead and quoting products that delivered 4.3× pipeline growth at customer sites.
Hands-on, I build and deploy internal LLM applications using Claude and GPT APIs to automate recurring operational bottlenecks (reclaiming 10+ hours/week). I lead cross-functional teams with structured prioritization (build/kill, scope trade-offs) and mentor peers on PM thinking, PRD writing, and stakeholder management.
Experience
Work history, roles, and key accomplishments
Implementation Manager
Sutra.AI
Apr 2026 - Present (2 months)
Coordinated cross-functional deployment teams of 15+ to deliver 3+ product iteration cycles on schedule, using RAID reviews and weekly stakeholder syncs. Built LLM applications with Claude/GPT APIs and reclaimed 10+ hours/week, while saving ~4 engineer-weeks by redirecting a client from a scope-risky finance application.
Wealth Management Principal
Lic Of India
Sep 2024 - Present (1 year 9 months)
Conducted 50+ structured client discovery conversations and ranked Top 5 in the cohort. Managed a USD 50,000+ ARR portfolio through ongoing client engagement and solution alignment.
Business Analyst
Sutra.AI
Jan 2025 - Mar 2026 (1 year 2 months)
Wrote 12+ PRDs with user stories and acceptance criteria for US enterprise customers, achieving <5% requirement rework signals. Conducted competitive analysis and 6+ customer interviews to drive roadmap prioritization across the client portfolio and advanced to Implementation Manager in 13 months.
Business Operations Manager
G S Filling
Jan 2024 - Jan 2025 (1 year)
Designed and shipped RPA-based invoice automation to reduce manual data entry by 40% and cut audit retrieval time from 2 weeks to 2 hours. Managed a $200K–$500K operations portfolio while delivering process automation outcomes.
Coordinated cross-functional projects worth $100K–$500K with 15+ stakeholders. Led onboarding-system rollout to a 200+ employee business unit, reducing overhead by 20%.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management
Post Graduate Diploma in Management (PGDM), Data Science & AI
2024 - 2025
Grade: CGPA: 3.9/4.0
Activities and societies: Dean's List; Scholarship Recipient; coursework included ML, Statistical Inference, Strategic Analytics, Capital Budgeting
Completed a PGDM in Data Science & AI with a CGPA of 3.9/4.0. Earned Dean's List honors and received a scholarship.
Amity University, Lucknow
Bachelor of Technology (B.Tech), Computer Science Engineering
2017 - 2021
Earned a B.Tech in Computer Science Engineering from Amity University, Lucknow.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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