At Technosoft Pvt. Ltd., I monitor Unix and Windows/Wintel servers, network alerts, and infrastructure for Tata Steel. I also verify website and URL availability and report connectivity issues to the relevant teams.
I execute and monitor scheduled server backups, including Oracle RMAN and other supported backup methods. I prepare daily operational reports in MS Excel and maintain monitoring records in line with established SOPs.
As a Data Centre Engineer at A R Infratech Services Pvt. Ltd., I supported Tata Steel’s day-to-day data centre operations, server monitoring, and scheduled backup activities. I also maintained documentation and coordinated with technical teams on operational alerts.
Earlier, I supported Tata Steel users and business systems at Hexaware Technologies Ltd., Technosoft Service Pvt. Ltd., and Kaizen IT Services. My work included help desk support, troubleshooting, incident handling, ticket tracking, and escalation.
