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Pradeep Kumar

@pradeepkumar4

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IT Junior Project Manager with expertise in operations and project delivery.

India

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What I'm looking for

I am seeking a role that fosters growth, embraces innovation, and values collaboration.

I am an IT Junior Project Manager and Operations Team Lead with over three years of experience in driving operational excellence and leading cross-functional teams within the IT and E-commerce sectors. My proficiency in Agile, Scrum, and Lean Six Sigma methodologies has enabled me to deliver high-impact projects, streamline processes, and achieve significant operational goals. I take pride in my ability to enhance team productivity by 25% and achieve a remarkable 97% customer satisfaction rate.

Throughout my career, I have successfully collaborated on cloud migration projects, ensuring minimal business disruption while adhering to strict timelines. My experience includes utilizing tools such as Jira, Asana, and Tableau to track project progress and manage risks effectively. I am committed to continuous improvement, having implemented operational best practices that resulted in a 20% increase in efficiency. My certifications in ITIL v4 Foundation and Google Project Management and Data Analytics further bolster my capability to lead teams and projects to success.

Experience

Work history, roles, and key accomplishments

Current

Operations Lead / IT Junior Project Manager

Current

LTIMindtree

Dec 2023 - Present (1 year 6 months)

As an Operations Lead and IT Junior Project Manager, I collaborated on cloud migration projects, tracked progress using Asana and Jira, and coordinated cross-functional teams to achieve operational goals. I implemented best practices that improved efficiency by 20% and achieved a 97% customer satisfaction rate.

Project Management Agile Scrum Jira Asana Incident Management Process Improvement Data Analysis Team Leadership

Consultant – System Management

LTIMindtree

Mar 2023 - Jul 2023 (4 months)

In my role as a Consultant in System Management, I developed dashboards to track operational metrics, led incident management efforts, and provided data-driven insights to senior management. My initiatives resulted in a 10% cost reduction and improved team productivity by 25%.

Incident Management Excel Data Analysis Process Optimization Project Management

Associate Engineer

LTIMindtree

Aug 2021 - Feb 2023 (1 year 6 months)

As an Associate Engineer, I monitored infrastructure services on IBM Cloud and AWS, utilized various tools for system stability, and managed incident resolution processes. My contributions led to a 15% reduction in downtime and recognition through multiple awards.

Infrastructure Monitoring AWS IBM Cloud Grafana ServiceNow Change Management Team Coordination Performance Analysis

Education

Degrees, certifications, and relevant coursework

Canara College

Bachelor of Computer Applications, Computer Applications

2017 - 2020

Completed a Bachelor of Computer Applications, focusing on software development, programming languages, and database management. Gained practical experience through projects and internships, enhancing problem-solving skills and technical knowledge.