Poonam User
@poonamuser4
I build and scale digital mental-health products, growth journeys, and new revenue lines.
IndiaWhat I'm looking for
At 1to1help, I build digital mental-health and employee well-being products end to end—from strategy and prototypes to specifications, launches, and client conversations. I launched the company’s first B2C revenue model, including Razorpay integration and the full purchase-to-session journey.
I’ve scaled engagement through redesigned assessments, reusable programs, multilingual platform architecture, and data-backed success measurement. I work closely with tech, content, vendors, and enterprise clients to ship trusted user experiences across app, web, WhatsApp, and sponsor reporting.
Experience
Work history, roles, and key accomplishments
Product Manager
1to1help.net
Jun 2022 - Present (4 years 3 months)
Launched new revenue lines and owned products end to end, including B2C and maternity programs. Re-architected platform for localization and international support, and drove significant growth in user engagement.
Marketing Communications Intern
Sabre Technologies
Jun 2021 - Jul 2021 (1 month)
Conducted competitor and market research to inform the product roadmap, and produced internal mailers and event invites that boosted employee engagement.
Education
Degrees, certifications, and relevant coursework
CMS Business School
MBA, Marketing
2020 - 2022
Pursued an MBA with a focus on Core Marketing from 2020 to 2022.
Mount Carmel College
Bachelor of Arts, Psychology, Literature & Journalism
2016 - 2019
Earned a Bachelor of Arts degree in Psychology, Literature, and Journalism from 2016 to 2019.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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