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Poonam Shinde

@poonamshinde1

Logistics Coordinator at Mac Milan International Inc., coordinating international shipments and export documentation.

At Mac Milan International Inc., I coordinate domestic and international shipments, aligning transportation providers and supplier warehouses on pickup, loading, and delivery timelines. I compare freight quotations and manage import and export documentation to support efficient shipment execution.

Previously, I supported shipment tracking and exception resolution at Delhivery Logistics Pvt. Ltd., processed export documentation at Drip Capital Trade Finance Pvt. Ltd., and prepared US export documents at Hapag-Lloyd Global Services Pvt. Ltd. I received the Super Star Award at Hapag-Lloyd in 2020 and 2021.

Experience

Work history, roles, and key accomplishments

Current

Logistics Coordinator

Current

Mac Milan International Inc.

Feb 2026 - Present (7 months)

Coordinate transportation providers and supplier warehouses to schedule domestic and international shipments. Obtain and compare freight quotations, prepare export/import documentation, and track shipment milestones.

Logistics Coordination Import export documentation International Shipping Domestic Transportation Freight Quote Analysis Vendor and Carrier Coordination Supplier and Warehouse Coordination Shipment Scheduling Stakeholder Negotiation Shipment Tracking Timeline management Historical Shipping Data Analysis Bills Of Lading HS Code and Regulatory Compliance Invoice Operations Root Cause Analysis Customer Escalation Management Data and Document Management Excel

Customer Support Executive

Delhivery Logistics Pvt. Ltd.

Oct 2023 - Jun 2025 (1 year 8 months)

Provided real-time shipment tracking and delivery support for logistics operations. Resolved shipment exceptions involving customs delays, damaged or missing packages, delivery issues, billing inquiries, and disputes.

Shipment Tracking Customer Support Exception Handling Root Cause Analysis Compliance Documentation Coordination

Operations Associate – Invoice Operations

Drip Capital Trade Finance Pvt. Ltd.

Jul 2022 - Feb 2023 (7 months)

Verified and processed export documentation to support accurate invoice operations. Ensured documentation complied with applicable trade and financial requirements.

Invoice Operations Export Documentation Compliance Data Management Shipment Monitoring

Senior Coordinator – USA Export Documentation

Hapag-Lloyd Global Services Pvt. Ltd.

Jul 2018 - Jul 2022 (4 years)

Prepared Bills of Lading and export documentation for US export shipments. Coordinated with shippers and internal teams to ensure accurate and timely documentation.

Bills Of Lading Export Documentation HTS Classification Regulatory Compliance Container Tracking Vessel Amendments Document Management