Poonam Salgude

Led strategic fintech partnerships and payment platform implementations across EEMEA, including domestic switch enablement and digital bank launches. Managed complex FI acquisitions, processor migrations, and portfolio transitions.

Managed retail and corporate banking for SMEs, conducted business analysis to mitigate risks, and collaborated on the bank's first digital journey on Siebel CRM. Trained cross-functional teams and ensured seamless customer experience.

Managed business analytics to measure performance and sales productivity, and handled relationships with distributors across channels to achieve business targets.

Coordinated between Group IT and Operations on SAP HCM platform, supported small to medium sized projects, and contributed to successful SAP HCM implementation for central HR system.

Professional Certification for Leadership in AI and ML, ongoing from September 2025 to May 2026.

Mastercard Certified Professional in Cyber & Intelligence completed in December 2022.

Mastercard Certified Professional in Digital Transformation and Payments completed in December 2022.

Certified Retail Banking Advisor completed in November 2015 with Stage II in February 2016.

Certification in SAP HCM completed in June 2011.

Certification in Oracle-PL/SQL 9i completed in December 2009.

M.S. in International Business Management with dual majors in Transition & Emerging Markets and International Human Resource Management.

Certification in French Language (Level I-III) completed in July 2006.

Certification in Food Production & Aviation completed in February 2006.