Open to opportunities

Pooja Wagh

@poojawagh

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Highly motivated IT professional with expertise in Networking and Active Directory management.

India

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What I'm looking for

Seeking a challenging role that leverages my expertise in network troubleshooting and cloud platforms to drive business growth and deliver high-quality IT services.

As an IT professional with over 2 years of experience, I specialize in Networking and Active Directory management. My expertise includes network troubleshooting, cloud platforms, and delivering high-quality IT services that exceed customer expectations.

In my current role at Cognizant Technology Solutions, I provide first-level IT infrastructure support, ensuring smooth network operations and maintaining high customer satisfaction. I also handle security practices for cloud systems and manage user permissions in Active Directory.

Earlier, as a Project Trainee at Software Solutions, Karad, I developed a user-friendly website using PHP, Bootstrap, and MySQL, focusing on responsive design and improved user satisfaction. My academic background includes a Master of Science in Computer Science with a 7.85 GPA and a Bachelor of Science in Computer Science with a 7.42 GPA.

Experience

Work history, roles, and key accomplishments

Current

Programmer

Current

Cognizant Technology Solutions

Mar 2023 - Present (2 years 3 months)

As a Programmer, I delivered first-level support for IT infrastructure issues, ensuring high customer satisfaction. I monitored and maintained network infrastructure, troubleshot network issues, and applied security practices for cloud systems. Additionally, I managed user accounts in Active Directory and created detailed technical documentation.

Active Directory Technical Documentation Support Infrastructure Management Communication

Project Trainee

Exec Software Solutions

Sep 2022 - Feb 2023 (5 months)

During my internship as a Project Trainee, I focused on creating a user-friendly website design that met user needs and improved satisfaction. I tested and fixed issues to ensure smooth performance while quickly learning and applying new skills.

Web Design PHP Bootstrap MySQL Testing Communication Documentation

Education

Degrees, certifications, and relevant coursework

Pune Vidyarthi Gruh's College of Science

Master of Science, Computer Science

2021 - 2023

Grade: 7.85

Completed a Master of Science in Computer Science with a GPA of 7.85, focusing on advanced topics in computer science and practical applications in IT.