Open to opportunities

Pooja Soun

@poojasoun

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Finance Operations Manager driving AP automation and compliance across BFSI.

India

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What I'm looking for

I’m open to Remote/Global roles where I can lead finance operations in regulated BFSI environments—automate AP/P2P, improve SLAs and turnaround times, strengthen compliance/audit readiness, and drive digital transformation with ERP and analytics.

I’m a Finance Operations Manager with 11 years of expertise in the BFSI sector, focused on automated accounts payable (AP/P2P), high-volume disbursements, and regulatory compliance. I’ve managed end-to-end VIM processing $5.2M+ USD annually with a 98% on-time delivery rate.

I re-engineer payment workflows to cut administrative turnaround times by 20% and reclaim hundreds of team hours through strategic automation and ERP optimization. From controllership to audit readiness, I oversee budgets (including a $6M+ USD operational budget), variance analysis, and end-to-end internal/external audit compliance.

I’m also building digital transformation capability while completing an MBA in Finance, aiming to blend operational rigor with automation in complex, regulated environments. I’m open to Remote/Global roles where I can improve SLAs, reduce manual volumes, and strengthen process reliability with systems like SAP ERP.

Experience

Work history, roles, and key accomplishments

Manager – Finance Operations

Kotak Mahindra Life Insurance Limited

Apr 2024 - Jan 2026 (1 year 9 months)

Managed end-to-end VIM for global disbursements, processing $5.2M+ USD annually with a 98% on-time delivery rate. Re-engineered payment workflows to reduce administrative turnaround time by 20% and supported budget variance analysis, audits, and statutory/tax compliance.

Vim Budgeting GST TDS Audit and Compliance

Associate Manager – Operations

HDFC Life Insurance Limited

Dec 2017 - Mar 2024 (6 years 3 months)

Directed monthly commission payouts of $1.6M+ USD for 8,000+ corporate partners with a 0% error rate. Co-led AI chatbot workflow integration, built payment automation to reduce cycle time from 7 days to 1 day, and led QA/operations for major portal revamps with SLA discrepancy resolution.

Payouts AI Chatbot Flows Process Automation QA Testing SLA Management Pivot Tables Macros

Associate – Operations

Hemant Tools Private Limited

Jan 2017 - Dec 2017 (11 months)

Executed Sales/Purchase Order entries and master data management (MDM) in SAP ERP. Maintained customer and product master data integrity to prevent shipment and billing delays.

SAP ERP Sales Orders Purchase Order Management Master Data Management (MDM)Data Integrity

Backoffice Executive

Intelenet Global Services

Jan 2015 - Dec 2016 (1 year 11 months)

Aggregated and validated nationwide placement data across plants to support standard reporting metrics. Built executive summary reports using VLOOKUPs, pivot tables, and advanced Excel functions.

Data Consolidation Data Validation Reporting Pivot Tables Advanced Functions

Education

Degrees, certifications, and relevant coursework

D.Y. Patil Vidyapeeth University

Master of Business Administration (MBA), Finance

In-progress MBA in Finance at D.Y. Patil Vidyapeeth University (expected graduation March 2027). Focuses on strengthening financial operations expertise alongside digital transformation in regulated environments.