At Cognizant Technology Solutions, I lead PTP delivery for a 15–20+ member team, sustaining 100% SLA/KPI adherence with zero major escalations.
I built Power Automate invoice workflows and partnered on process automation, reducing manual processing dependency by 5+ FTEs. I also partner with SOX, statutory, and internal auditors to support compliant, audit-ready operations.
As Team Leader, I led UK, US, and Canada PTP pilots and recruited, onboarded, and coached 15+ team members. I also built Excel macros that saved 2+ FTE.
Earlier at Cognizant, I worked across SAP accounts payable, reconciliations, and invoice processing. I implemented UiPath automation for downloading invoice copies and emailing blocked-invoice requests, and developed a Microsoft Access reconciliation tool recognized with the “Digital First” certification.

