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Pooja Anand

@poojaanand

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AI Project Manager at Optum delivering governed healthcare AI products from discovery through launch and operations.

India

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What I'm looking for

I'm particularly interested in AI governance, Responsible AI, regulatory readiness, and AI security, including NIST AI RMF, EU AI Act, ISO/IEC 42001, and ISO/IEC 27001.

At Optum, I lead end-to-end delivery of AI-powered healthcare products, from discovery and requirements through validation, launch readiness, and post-launch operations.

I drive AI governance and Responsible AI practices by translating policies, risk controls, and regulatory requirements into project-level checkpoints and documentation. I also coordinate AIRB and CPL/CP reviews through the product lifecycle.

I partner with cross-functional teams to assess AI initiatives for feasibility, risk, compliance, business value, and operational readiness. I coordinate risk identification and mitigation, and work with Finance and business stakeholders on cost-benefit and value assessments.

At Optum, I lead go-to-market and operational readiness for AI product releases and develop Power BI dashboards on project performance, governance metrics, risks, and operational outcomes. My interests include AI governance, Responsible AI, regulatory readiness, and AI security.

Experience

Work history, roles, and key accomplishments

Current

AI Program / Project Manager

Current

Optum

Apr 2025 - Present (1 year 6 months)

Lead end-to-end delivery of AI-powered healthcare products, spanning product discovery, requirements, development, validation, governance, launch readiness, and post-launch operations. Drive AI governance and Responsible AI practices across projects, translating organizational policies, risk controls, and regulatory requirements into practical governance checkpoints.

AI Governance Responsible AI AI Risk Management Project Management Product delivery Stakeholder Management Power BI Jira Confluence Aha!Smartsheet

Project Manager (Associate Consultant)

TCS

Apr 2024 - Mar 2025 (11 months)

Managed project delivery, collaborating with stakeholders to define objectives, scope, and success criteria. Conducted market research, risk assessments, and established project governance frameworks.

Project Management Stakeholder Management Risk Management Governance Market Research Data Analysis

Project Manager, PMP Certified

Kyndryl

Mar 2020 - Mar 2024 (4 years)

Managed projects in Application, Data & AI (Cloud Migration & Modernization & Hybrid Cloud Practice). Developed interactive dashboards and reports using Power BI, and administered governance meetings.

Project Management Cloud Migration Power BI Stakeholder Management Governance SOW Management

PMO-Resource Management

IBM

Feb 2018 - Feb 2020 (2 years)

Managed resource allocation for Nordic (Europe) projects, both onshore and offshore. Conducted governance meetings and optimized processes to reduce man-hour costs.

Resource Management Stakeholder Management Process Optimization IBM Watson IBM Cloud

Delivery Analyst

IBM

Apr 2015 - Jan 2018 (2 years 9 months)

Supervised delivery of project-level SLAs for managed projects. Liaised with multiple teams on Root Cause Analysis and performed quality audits.

SLA Management Root Cause Analysis Quality Audits Pareto Analysis 5 Whys

Problem Management Coordinator

IMSI

Nov 2013 - Mar 2015 (1 year 4 months)

Prepared management reports like KPI and maintained documents like severity trackers. Worked with multiple teams on Root Cause Analysis as part of problem management.

ITIL Problem Management KPI Reporting Pareto Analysis Root Cause Analysis