At Amazon, I led business operations across advertising content moderation, Trust & Safety, and AI/ML data operations. I led 80+ associates through five Team Managers and supported operations across 13 marketplaces.
I scaled AI/ML annotation volume from 1.6M to 3.6M+ across query understanding and AI evaluation programs. I also improved vendor annotation quality from 83% to 94% and helped reduce moderation turnaround time by over 55% through workflow improvements and automation.
During my career break, I continued hands-on project work with Toloka and TelusDigital in AI output evaluation, taxonomy mapping, and video annotation. Earlier, at Infosys, I developed 3D CAD models and production drawings using CATIA V5 for aircraft interior components.
