Ping Song
@pingsong
I build and scale data-driven digital products that unlock revenue, growth, and better customer experiences.
CanadaWhat I'm looking for
At OLG, I own digital products across discovery, launch, and scale, turning customer behavior and experimentation into measurable commercial outcomes. I've built a $47M conversational commerce business case, closed a projected $50M retail revenue gap with Tap2Play, and recovered $7M in at-risk revenue by unblocking a stalled roadmap.
I've launched Digital Group Play from web MVP to public release, achieving 21% average weekly growth, and drove 75% sales growth through high-velocity prioritization and pilots. Alongside my product work, I build AI automation products independently, including Flowmatic for SMB kitchen operations, and previously built and sold a custom-shirt e-commerce business that served more than 4,000 customers.
Experience
Work history, roles, and key accomplishments
Founder & Product Lead
Flowmatic
Jan 2026 - Present (8 months)
Built and launched a subscription AI automation tool for SMB kitchen operations using Claude and n8n, onboarding the first paying client in May 2026.
Sr. Manager / Business Product Owner
Ontario Lottery and Gaming Corporation (OLG)
May 2024 - Present (2 years 4 months)
Closed a $50M retail revenue gap by architecting Tap2Play and built a $47M conversational commerce business case through AI prototyping. Captured $7M in at-risk revenue and boosted team output by 15% with a traceability framework.
Sr. Manager / iLottery Product Owner
Ontario Lottery and Gaming Corporation (OLG)
Oct 2021 - May 2024 (2 years 7 months)
Drove 75% sales growth over three years and launched Digital Group Play from 0 to 1 with 21% average weekly growth. Stabilized jackpot-dependent revenue and turned a stalled margin gap into $4M in incremental revenue.
Digital Marketing Manager
Ontario Lottery and Gaming Corporation (OLG)
Sep 2019 - Oct 2021 (2 years 1 month)
Doubled web sessions and built an AI-driven optimization engine that lifted conversion 17%. Achieved a 45% A/B test success rate on mobile platform changes.
Digital Product Lead / UX Designer
Toronto Metropolitan University
Jul 2018 - Sep 2019 (1 year 2 months)
Increased funnel conversion 25% by resolving critical drop-off points and lifted student engagement 13% through modular web components.
Founder & Product Lead
MadeByTailor
Jan 2015 - Dec 2018 (3 years 11 months)
Built and sold a 0-to-1 e-commerce business for custom dress shirts, managing a manufacturing pipeline and selling over 4,000 shirts before selling the business.
Education
Degrees, certifications, and relevant coursework
Toronto Metropolitan University
MBA, Technology & Innovation
MBA in Technology & Innovation from Toronto Metropolitan University (formerly Ryerson University).
Toronto Metropolitan University
Bachelor of Fine Arts, Fine Arts
Bachelor of Fine Arts from Toronto Metropolitan University (formerly Ryerson University).
Scrum Alliance
Certified Scrum Product Owner (CSPO), Scrum
Certified Scrum Product Owner (CSPO) certification from Scrum Alliance.
Toronto Metropolitan University
Certificate in Project Management, Project Management
Certificate in Project Management from Toronto Metropolitan University (formerly Ryerson University).
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Skills
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