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Phillip Hutchinsen

@philliphutchinsen

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Strategic IT leader specializing in quality systems, ERP integrations, and regulatory compliance.

United States

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What I'm looking for

I seek a leadership role where I can improve ERP/QMS systems, ensure regulatory compliance, mentor teams, and drive measurable operational efficiency.

I am a strategic-minded IT leader with extensive experience in quality management systems and a proven track record optimizing ERP, CRM, and financial systems within regulated environments.

Currently serving as a Senior IT Business Systems Analyst, I oversee enhancements, integrations, and rigorous testing while ensuring compliance with FDA, GxP, and SOX regulations.

I have led teams to deliver high-quality business solutions, automated workflows, improved system performance, and reduced resolution times—recovering millions and improving financial data integrity.

I collaborate cross-functionally to implement best practices, drive continuous improvement, and maintain audit readiness, making me well-suited for leadership roles in quality assurance and IT administration.

Experience

Work history, roles, and key accomplishments

Current

Lead IT Administrator

Current

Weisiger Group

Jan 2024 - Present (1 year 8 months)

Strategic IT leader overseeing enhancement and integration of ERP, CRM, and financial systems, reducing SAP iDoc resolution times from 4–6 hours to under 2 hours and automating financial reconciliations to improve reporting efficiency.

ERP Integration SAP Financial Reconciliations Process Automation Team Leadership Incident Management Data Integrity

Application Support Manager

Weisiger Group

Jan 2022 - Jan 2024 (2 years)

Led a team of eight analysts supporting 10 web applications and AS400 ERP, standardizing SOPs and integrating 50+ RPAs to improve uptime and reduce onboarding time from 1–2 days to 15 minutes.

Application Support Process Standardization ManageEngine Incident Reduction Onboarding

Senior IT Business & Systems Analyst

Weisiger Group

Jan 2021 - Jan 2022 (1 year)

Provided Level 3 support for ERP and CRM systems, automated SAP queries and invoice processing to recover over $2.5M annually and increased independent ticket resolution to 95% through cross-training.

SAP Automation DBS ERP CloudLink CRM Vendor Management Cross Training Incident Management

IT Business Analyst

Weisiger Group

Jan 2019 - Jan 2021 (2 years)

Managed integrations, patches, and enhancements across ERP and CRM platforms, expanding system coverage from 50 to 65 applications and contributing to a 6% increase in profit before tax through strategic IT projects.

System Integration ERP CloudLink SAP Requirements Gathering Patch Management Process Improvement

IT Business Analyst – Lead

Octapharma Plasma Inc.

Jan 2016 - Jan 2019 (3 years)

Led development of a $50M plasma inventory and sales system, reducing order processing from 16 hours to 2 hours and lowering audit findings by 75% through enhanced compliance and automation.

Process Automation Microstrategy

IT Business Analyst

Octapharma Plasma Inc.

Jan 2015 - Jan 2016 (1 year)

Managed software validation and compliance documentation for FDA/GxP systems, designing validation plans and leading cross-functional teams to meet regulatory requirements.

GxP Validation ValGenesis Requirements Gathering Compliance Quality Control

Senior Application Support Analyst

Octapharma Plasma Inc.

Jan 2013 - Jan 2015 (2 years)

Provided Tier 3 support for GxP systems and ERP (MS Dynamics GP), optimizing QMS, document control, and automating user management to reduce administrative workload.

Document Control Automation)