At Royal Caribbean International, I provide L1/L2 shipboard IT support, maintain VMware, Linux, and Windows servers, and support Fidelio, ServiceNow, Active Directory, CCTV, network ports, and onboard entertainment systems.
Previously at Accenture and Vertere Global Solutions, I developed .NET and C# enhancements, supported back-office applications for 1,200+ store servers, automated validation tasks, managed production deployments, and investigated recurring application issues through root cause analysis.
