Open to opportunities

Philip Ekemini

@philipekemini

I’m a detail-oriented Virtual Assistant delivering customer support, CRM management, and short-term rental coordination.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can support customers and operations remotely—owning email/calendar workflows, CRM management, and appointment scheduling—while coordinating reservations and resolving issues with clear communication and strong attention to detail.

I’m a dedicated, detail-oriented Virtual Assistant with over 5 years of experience providing administrative, customer, and operational support. I manage executive emails, calendars, and appointments, respond to customer inquiries via email, phone, and chat, and maintain accurate CRM databases and customer records.

I’m skilled in scheduling virtual meetings, preparing reports, and supporting front desk and customer service operations in remote environments. I also coordinate short-term rental needs—handling reservations, guest communications, and issue resolution—while bringing graphic design capability for digital content assistance.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Zidora Travel And Tour

Jan 2018 - Jan 2020 (2 years)

Assisted customers with travel bookings and inquiries, managed customer complaints, and resolved issues promptly. Maintained customer records and provided after-sales support.

Customer Service Travel Booking Support Email Support Complaint Resolution After Sales Support

Education

Degrees, certifications, and relevant coursework

Career Crafter Academy

2024 - 2025

Career Crafter Academy in Lagos, Nigeria (2024–2025). The specific program/degree and field were not provided in the input.

Metrological Training Institute, Onitsha

National Diploma (ND), Welding and Fabrication Engineering

Completed a National Diploma (ND) in Welding and Fabrication Engineering at Metrological Training Institute, Onitsha. Years were not specified in the input.