Phil Hanley
@philhanley
I build Power BI tools that improve warehouse fulfillment decisions.
United StatesWhat I'm looking for
At IKEA Baltimore, I lead an outbound fulfillment team of 11 processing roughly 700–900 online delivery and in-store pickup orders each week. I use Excel and Power BI reporting to improve warehouse layout, inventory flow, and space allocation.
I designed a Power BI inventory analytics tool that automated manual warehouse reporting and was adopted across multiple IKEA U.S. stores as a process-improvement best practice. My team helped IKEA Baltimore reach Top 10 nationally for logistics KPIs in FY2024 and #2 in the U.S. in FY2026 among 50+ stores.
I'm transitioning my logistics and operations background into data analytics, supported by Oracle SQL and PL/SQL certification and hands-on work in relational data modeling, DAX, Power Query, and Excel. I focus on turning raw operational data into practical tools people can use every day.
Experience
Work history, roles, and key accomplishments
Leading a team of 11 fulfillment coworkers processing roughly 700-900 online delivery and in-store pickup orders weekly, accounting for roughly ⅓ of the store's total revenue. Analyzed logistics data using Excel and Power BI to drive warehouse improvement projects and achieved top national logistics KPIs.
Picked and verified online and in-store orders in a high-volume warehouse environment. Conducted delivery loadouts and maintained warehouse organization using the sales location management system.
Keyholder / Second Assistant Manager
Zumiez
Jan 2019 - Sep 2020 (1 year 8 months)
Managed store operations and supported sales team as a keyholder and assistant manager.
Sales Associate
Zumiez
Jun 2018 - Jan 2019 (7 months)
Provided customer service and supported sales operations in a retail environment.
Supported merchandising operations and maintained store presentation standards.
Assisted customers in the showroom and supported sales operations.
Education
Degrees, certifications, and relevant coursework
Community College of Baltimore County
Oracle SQL & PL/SQL Developer Certification, Computer Science
Earned Oracle SQL & PL/SQL Developer Certification in September 2026.
Community College of Baltimore County
Associate of Arts, Sociology
Grade: Summa Cum Laude (3.9 GPA)
Earned an Associate of Arts in Sociology, graduating Summa Cum Laude with a 3.9 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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