Open to opportunities

Diego Bautista Neri

@diegobautistaneri

Message

Business intelligence student focused on using SQL and MySQL to turn data into actionable insights.

United States

Message

What I'm looking for

I’m looking for a role where I can use SQL and MySQL to analyze business needs, build clear dashboards/insights, and collaborate with a team that values learning, accuracy, and measurable impact.

I’m building my career in business intelligence through hands-on SQL training and MIS coursework, with a focus on how data analysis supports real business decisions. I completed the “SQL for Data Analysis” course and developed a MySQL Business Intelligence project covering joins, aggregate functions, and case statements.

I also bring a customer- and operations-focused background from retail roles, where I delivered consistent service, processed transactions accurately, and improved workflow to reduce customer wait times. I enjoy collaborating on structured problems—like an AI-powered e-waste reduction solution—and I’m eager to apply my data skills in a role centered on analytics and BI.

Experience

Work history, roles, and key accomplishments

Current

Team Member

Current

Jamba Juice

Aug 2024 - Present (1 year 10 months)

Provided exceptional customer service, efficiently handling 100+ customers per shift to ensure a positive in-store experience. Processed cash and card transactions with $2,000+ in daily sales and collaborated with the team to reduce customer wait times to an average of 3 minutes or less during peak hours.

Customer Service Cash Handling Transactional Sales Team Collaboration Workflow Optimization

Sales Associate

Staples

Sep 2021 - Aug 2023 (1 year 11 months)

Delivered customer-focused service by assessing shopper needs and providing tailored product recommendations while keeping the store organized. Processed transactions (cash, credit, returns) and supported inventory management through restocking, cycle counts, and loss prevention to help meet sales goals.

Customer Service Product Recommendations Cash Handling Returns Processing Retail Sales Cycle Counts Loss Prevention Policy Compliance

Warehouse Associate

Core and Main

Jul 2021 - Sep 2021 (2 months)

Managed inbound and outbound shipments by accurately organizing, labeling, and storing materials to maintain an efficient warehouse environment. Operated forklifts and pallet jacks and supported inventory control by tracking stock levels and replenishing supplies to improve order fulfillment.

Warehouse operations Inbound Outbound Shipments Pallet Jack stock replenishment order fulfillment

Education

Degrees, certifications, and relevant coursework

San Jose State University

Bachelor of Arts, Management Information Systems

Pursuing a B.A. in Business Administration with a focus in Management Information Systems. Related coursework includes Fundamentals of MIS, Systems Analysis & Design, and Database Management Systems.