Open to opportunities

Peter Onkangi

@peteronkangi

Message

Healthcare claims and analytics professional improving reimbursement accuracy and provider performance.

Kenya

Message

What I'm looking for

I’m looking for a healthcare role where I can drive claims resolution and reimbursement accuracy using analytics, collaborate with providers and internal teams, and turn operational data into performance reporting that improves efficiency and outcomes.

I’m a results-oriented healthcare analytics and provider relations professional with 10+ years of experience supporting healthcare operations, provider network management, healthcare claims resolution, reimbursement analysis, and performance reporting. I analyze healthcare data to improve operational efficiency, provider satisfaction, and payment accuracy, while partnering confidently with stakeholders to solve complex issues.

In my most recent role, I managed provider performance and payment operations for 100+ healthcare providers, using healthcare data analysis to improve reimbursement accuracy and operational efficiency. I investigated provider claims discrepancies and resolved payment issues, achieving 95% timely reimbursements and significantly reducing claims turnaround time. I also developed Excel-based reports and performance metrics used by leadership to monitor provider network performance.

Earlier, I supported provider performance across 250+ healthcare facilities to improve M-TIBA system adoption and operational effectiveness, onboarding and training 300+ facilities on healthcare information systems while monitoring adoption and performance metrics. Before healthcare, I worked in credit management—analyzing customer financial data, reconciling portfolios, and producing performance reports—strengthening my analytical problem-solving approach and attention to accuracy.

Experience

Work history, roles, and key accomplishments

Provider Relations Lead

Carepay International Limited

Jan 2020 - Jun 2022 (2 years 5 months)

Managed provider performance and payment operations for 100+ healthcare providers, improving reimbursement accuracy and operational efficiency. Investigated provider claims discrepancies, resolved payment issues, and delivered 95% timely reimbursements while developing Excel-based performance reporting used by leadership.

Claims Processing Healthcare Data Analysis Reimbursement Analysis performance reporting Microsoft Excel Stakeholder Engagement Healthcare Claims

Provider Relations Officer

Carepay International Limited

Jul 2018 - Jun 2022 (3 years 11 months)

Analyzed provider performance metrics across 250+ healthcare facilities to improve M-TIBA system adoption and operational effectiveness. Onboarded and trained 300+ healthcare facilities, produced adoption/utilization reports, and performed data validation and troubleshooting for accurate healthcare system reporting.

Healthcare Data Analysis Healthcare Information Systems Provider Onboarding Claims Processing Data Validation performance reporting Microsoft Excel

Situations Analyst

Dodore Kenya Limited

Aug 2016 - Jul 2018 (1 year 11 months)

Performed quantitative analysis across 120+ healthcare institutions to identify operational trends and performance gaps. Collected, cleaned, and analyzed healthcare data using SPSS, R, and advanced Excel functions to produce actionable reports for senior stakeholders.

Quantitative Analysis Healthcare Data Analysis Data Cleaning Statistical Analysis Microsoft Excel SPSS R Reporting

Program Enrollment Executive

Dodore Kenya Limited

Aug 2014 - Jul 2016 (1 year 11 months)

Onboarded 250+ healthcare facilities onto M-TIBA and supported pilot programs across 50+ institutions. Monitored and reported progress across 100+ facilities and analyzed healthcare institution data to produce and present reports.

Program Enrollment Provider Onboarding M TIBA Healthcare Information Systems Monitoring Data Analysis Reporting

Credit Management Executive

Kingdom Bank

Oct 2011 - Jun 2013 (1 year 8 months)

Analyzed customer financial data to assess loan eligibility and repayment capacity, and managed/reconciled loan portfolio records with high accuracy. Produced reports on loan disbursement, repayment status, and portfolio performance using Microsoft Excel while evaluating credit risk to support lending decisions.

Credit Management Credit Risk Analysis Financial Reporting Microsoft Excel Data Analysis