Peter McGraw

With over two decades of experience in technical issue resolution and customer support, I have honed my skills in managing complex service desk operations and streamlining business processes. My journey began as a FoxPro Developer, where I designed custom UI screens and maintained relational databases, laying a strong foundation for my technical expertise.

In my recent role as an Application Support Engineer at Lifetouch/Shutterfly, I successfully triaged application and data problems, ensuring that issues were resolved efficiently. My commitment to delivering exceptional service in fast-paced environments has been a driving force in my career, and I take pride in my ability to identify root causes and implement effective solutions. I am passionate about leveraging my skills to enhance operational efficiency and support teams in achieving their goals.