Open to opportunities

Alice Manenji

@alicemanenji

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Records and information management professional skilled in records digitisation.

Zimbabwe

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What I'm looking for

I seek a role in records/information management where I can improve filing systems, ensure compliance, and support digital transformation within a collaborative organisation.

I am a highly motivated records and information management professional with a First Class Honours degree in Information Management and Information Management Technology from the National University of Science and Technology. I bring hands-on experience as a Client Service Officer and Records Clerk Intern, proven strengths in electronic and physical filing systems, data capture, records declassification and disposal, and strong client relationship skills.

My achievements include multiple academic prizes and an international conference presentation of my dissertation. I am committed to improving organisational efficiency, ensuring compliance with data privacy and records policies, and applying meticulous attention to detail in document management, office administration and digital transition projects.

Experience

Work history, roles, and key accomplishments

Current

Client Service Officer

Current

First Housing Delivery Trust t/a Justice Legal Trust

Jan 2025 - Present (9 months)

Addressed client queries and implemented a comprehensive paper records management system that improved document organization and retrieval; coordinated appointments, marketing content, and accurate processing of receipts and correspondence.

Records Management Customer Service Document Scanning Office Administration Microsoft Office

Records Clerk Intern

CBZ Holdings

Dec 2022 - Sep 2023 (9 months)

Maintained electronic and physical filing systems for CBZ Insurance, captured data into the Records Management System, managed calls via Avaya, and executed secure declassification and disposal of confidential records.

Records Management Data Entry Avaya Scavenging Declassification Confidential Records Disposal Attention To Detail

Education

Degrees, certifications, and relevant coursework

National University of Science and Technology (NUST)

Bachelor of Science, Information Management and Information Management Technology

2020 - 2024

Grade: First Class Honours

Activities and societies: Received ZIMDEF Money Prize (Third Best Female Graduating Student), Vice Chancellor's Prize, NUST Book Prize, Rodreck Fredrick Trophy of Excellence; dissertation presented at an international conference.

Awarded First Class Honours Bachelor of Science in Information Management and Information Management Technology with multiple academic prizes and a dissertation presented at an international conference.

Mbizo Secondary School

Advanced Level / Ordinary Level, Secondary Education

2016 - 2018

Completed Ordinary Level certificate (8 subjects) in 2016 and Advanced Level certificate with 10 points in 2018, studying History (D), Shona (A), and Family and Religious Studies (C).