Pedro Vitor

I am an IT Support Specialist with hands-on experience in technical support, computer maintenance, and networking fundamentals, certified in CCNA and trained in network security, Linux basics, and Python. I provide both on-site and remote support, managing Active Directory, troubleshooting hardware, software, and network issues, and supporting business systems like email, accounting, and HR platforms.

At MXTech Qualified Assistance I deliver customer-focused service while performing network administration tasks and resolving end-user issues; previously I performed computer diagnostics, OS installs, and repairs as a Computer Repair Technician at Daslink Informática. My background includes formal training (Associate Degree in Computer Networks) and multiple Cisco and vendor-neutral certifications that reinforce my practical skills.

I communicate effectively in advanced English, work well in teams, and am detail-oriented and adaptable; I am seeking remote IT Support or Helpdesk opportunities in international environments where I can apply my troubleshooting expertise and continue growing in networking and systems administration.