Peace Imeh
@peaceimeh
Organized virtual assistant delivering reliable remote administrative and customer support.
NigeriaWhat I'm looking for
I am a highly organized, detail-oriented Virtual Assistant with proven experience in administrative support, customer service, email handling, data entry, and online research. I leverage Google Workspace, Canva, CRM tools, and task management software to deliver efficient remote support while maintaining confidentiality and professionalism.
In prior roles I developed empathetic client relationships, resolved customer complaints, managed product replacements, and consistently met service goals. I focus on clear communication, time management, and problem-solving to exceed client expectations in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Chat Support Specialist
Joanna K Cosmetics
Feb 2021 - Apr 2022 (1 year 2 months)
Delivered empathetic chat and email support, resolved customer complaints, managed replacements for damaged/missing products, and maintained up-to-date product knowledge to exceed service goals.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Business Administration and Management
Completed a Bachelor of Science in Business Administration and Management, focusing on core business principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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