Payton Hays

Conduct comprehensive patient assessments and triage calls, coordinating timely follow-up and continuity of care. Manage insurance documentation by reviewing charts and submitting referrals and prior authorizations while educating patients and families on preventative care and treatment plans.

Provided high-acuity critical care to critically ill neonates in a Level IV NICU, performing ongoing assessments and monitoring to support care planning. Delivered pre- and post-operative care, educated families on neonatal safety and discharge readiness, and coordinated complex plans with multidisciplinary teams.

Managed critically ill patients in the Cardiac ICU by administering and titrating life-saving medications while monitoring patient response. Operated and monitored advanced cardiovascular devices (LVADs, Impella, balloon pumps, and temporary pacemakers) and maintained accurate, compliant documentation with interdisciplinary coordination.

Activities and societies: Member, National Society of Leadership and Success; clinical rotations included Adult Health, Maternal-Child, Pediatric Nursing, Critical Care, Mental Health, and Community Health.

Earned a Bachelor of Science in Nursing (BSN) from Chamberlain University, completing clinical rotations across adult health, maternal-child, pediatric, critical care, mental health, and community health.