Open to opportunities

Payel Bhunia

@payelbhunia

Message

I turn campaign data into clear client reporting and commercial performance insights.

United Kingdom

Message

What I'm looking for

I'm seeking a Netherlands-based client reporting, account performance, CRM, stakeholder-facing, customer success, or business operations role where I can turn data into clear recommendations, improve service delivery, and support international clients.

At Info Display OOH and iVM LIVE, I own client-facing reporting and performance insight delivery across 300+ active campaigns, translating campaign and account data into practical recommendations and executive-ready summaries.

I've improved reporting efficiency by 60% through standardised workflows, repeatable templates, clearer reporting structures, and stronger deadline discipline. I work closely with data, account, operations, and delivery teams to validate inputs, resolve discrepancies, and maintain a clear version of truth for clients.

My background also includes leading high-volume customer operations at McDonald's and Leeds United Football Club, alongside digital marketing and campaign analysis at Leadsflick. I'm ready to bring my reporting, CRM, stakeholder communication, and international coordination experience to a Netherlands-based role.

Experience

Work history, roles, and key accomplishments

Client Executive & Head of Reporting

Info Display OOH & iVM LIVE

Jul 2024 - Jun 2026 (1 year 11 months)

Owned client-facing reporting and performance insight delivery across 300+ active campaigns, improving reporting efficiency by 60% through workflow standardisation and repeatable templates. Acted as key point of contact for client queries, service issues, and performance updates, translating data into executive-ready summaries.